Privacy Policy
Welcome to our website www.larachamandi.com (hereinafter, the “Site”). For Lara Chamandi Ltd. (hereinafter, “Lara Chamandi”) your privacy and the security of your personal data are very important. That is why we collect and manage your personal data with the utmost care and adopt specific measures to store it securely.
Below you will find key information about how your personal data is processed when you browse the Site and use the services offered. For detailed information about how Lara Chamandi processes your personal data, please carefully read this document (Privacy Policy).
Please also read the Cookie Policy, which contains detailed information about the use of cookies and similar technologies on the Site.
This Privacy Policy exclusively refers to the Site and does not concern any third-party websites referenced within the pages of the Site.
1. Who is the controller
When you use the Site, access our services, or purchase LARA CHAMANDI products, LARA CHAMANDI is the controller of your personal data. The types of personal data we collect and the purposes for which we process such data are detailed below.
For any clarification, question, or requirement related to your privacy, or to exercise your rights under UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (see point 6), you may use the contact details indicated below.
2. What Data do we process
For the purposes outlined in point 3 below, we process various types of personal data about you, including:
- Identification information (such as your first and last name), contact details (such as email address and telephone number), shipping and billing address, payment details (e.g., payment method, cardholder, card number used). For customer care activities, we also process any information you choose to provide in your communications.
- If you register on the Site (“My Account”), we process your identification information, email address, and password, as well as the data necessary to provide services reserved for registered users (e.g., order history, returns). We also use your identification and contact details to manage any requests you may have about LARA CHAMANDI products or services such as reserving a product online at LARA CHAMANDI stores (“pre-order”).
- Your geographic location, with your consent, is used for services such as the “Store Locator” to find the nearest LARA CHAMANDI store.
- Your identification and contact details may be processed with your consent to send marketing communications from or on behalf of LARA CHAMANDI or its commercial partners.
- With your consent, we may also process data related to your preferences and interests (e.g., purchased products, country, preferred language, and currency) for profiling purposes to offer you personalized services and communications.
- We collect data about your navigation on the Site to ensure it functions correctly and to improve service quality. For more information on the technologies we use (cookies and similar tools), please refer to our Cookie Policy.
3. Why do we process your data and on what legal basis
3.1 Purposes related to online product sales
We process your personal data to facilitate the online sale of LARA CHAMANDI products and associated activities, including:
- To enter into and perform a contract for product purchases on the Site, including payment, product delivery, management of returns, and customer service. Processing is necessary to fulfil our contractual obligations, and you must provide personal data to make a purchase.
- To comply with legal obligations related to sales (e.g., invoicing and tax requirements). Providing personal data for these purposes is mandatory.
- To prevent and suppress fraudulent or abusive behaviour. The legal basis for this processing is our legitimate interest in protecting our business.
3.2 Other services you may request
We process your personal data to provide additional services requested through the Site, such as product reservations (“pre-order”). This processing is necessary to perform a contract or take steps at your request before entering into a contract.
3.3 Marketing purposes
With your consent, LARA CHAMANDI may process your personal data for marketing purposes, including sending you promotions, offers, and event information. You may withdraw your consent at any time by using the unsubscribe link in any marketing email or by updating your preferences in your account.
With your consent, LARA CHAMANDI may also use data collected online or through stores for profiling purposes, enabling us to offer personalized content tailored to your preferences and interests.
LARA CHAMANDI may also share your personal data with third parties in the beauty, lifestyle, food, or sports sectors, but only with your express consent.
3.4 Other purposes
We may process your personal data to:
- Manage your requests to exercise your rights under data protection legislation.
- Fulfil legal obligations, such as informing you about security breaches or significant updates to this Privacy Policy.
4. Who will process your data
Your personal data may be accessed by LARA CHAMANDI employees or third parties (e.g., service providers and business partners) acting on our behalf. These third parties will act as “data processors” and are contractually obligated to comply with personal data processing regulations.
We may also share your data with independent data controllers (e.g., shipping companies or legal advisors). In cases where third parties are located outside the UK or European Economic Area (EEA), appropriate safeguards are in place to ensure your data is protected.
5. How long do we retain your data
We retain your personal data for the time necessary to achieve the purposes for which it was collected, in compliance with legal or regulatory obligations. Specific retention periods are detailed in the full Privacy Policy.
6. Your rights
Under UK data protection laws, you have the right to:
- Access your personal data and request copies.
- Request corrections to inaccurate or incomplete data.
- Withdraw consent for processing where consent is the legal basis.
- Request the deletion of your personal data under certain conditions.
- Request restriction of processing under specific circumstances.
- Receive your data in a structured, commonly used format (data portability).
- Object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interest.
- Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.
7. Changes to the Privacy Policy
We may amend this Privacy Policy in the future. Please check back regularly to stay informed of any changes.
8. Data security
We take appropriate technical and organisational measures to protect your personal data. We recommend taking precautions when using the Site, such as safeguarding your login credentials and changing passwords regularly.
9. Contact details of the data controller
Lara Chamandi ltd, 15 Lots Road, Block A, Unit 8, Chelsea Wharf, London, SW10 0QJ, United Kingdom
For any questions regarding this Privacy Policy or to exercise your data protection rights, please contact us at info@larachamandi.com.